The parent of a child with a chronic illness tells the nurse, "I feel so hopeless in this situation." The nurse should take which actions to foster hopefulness for the family?
a. Avoid topics that are lighthearted.
b. Convey a personal interest in the child.
c. Be honest when reporting on the child's condition.
d. Do not initiate any playful interaction with the child.
e. Demonstrate competence and gentleness when delivering care.
Answer: B, C, E
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