A client is angry about not being permitted to smoke and throws the breakfast tray at the nurse. What should the nurse do in response to this outburst?
1. Call the charge nurse and refuse to take care of this client.
2. Apologize to the client for the unit rules but state they must be followed.
3. Tell the client that it is understandable about being upset but the no-smoking rule is not negotiable.
4. Tell the client to stop acting like a child and that such behavior will not be tolerated
Answer: 3. Tell the client that it is understandable about being upset but the no-smoking rule is not negotiable.
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