The family of a young adult client who has recently been diagnosed with a rapidly progressing terminal illness does not believe the diagnosis and that there must have been a mistake with testing. What should be the nurse's first step in assisting this family?
1. Provide structure and continuity to promote feelings of security.
2. Examine the nurse's own feelings to ensure denial is not shared.
3. Offer spiritual support.
4. Allow the family to express sadness.
Answer: 2. Examine the nurse's own feelings to ensure denial is not shared.
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